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TufaHomes, Inc. Privacy Policy

Last Updated: February 5, 2025

At TufaHomes, Inc., doing business as Tufa (“Tufa,” “we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

A. Information You Provide Directly

  • Personal Information: Name, email address, phone number, mailing address, and any other details you submit when using our Services.
  • Homeownership Interests: Information about where you or your family members are considering buying a home.
  • Financial Information: If applicable, data related to down payment investments or financial preferences.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, and interactions with our platform.
  • Cookies & Tracking Technologies: We use cookies to improve your browsing experience and analyze site usage. You can control cookie settings in your browser.

C. Information from Third Parties

  • Marketing or advertising partners
  • Public databases
  • Social media platforms (if you engage with our content)

2. How We Use Your Information

  • ✅ Provide & Improve Our Services – Ensure smooth operation and improve user experience.
  • ✅ Personalize Your Experience – Tailor content and recommendations based on your interests.
  • ✅ Communicate with You – Respond to inquiries, send updates, and provide customer support.
  • ✅ Conduct Research & Analytics – Understand usage trends to enhance our offerings.
  • ✅ Ensure Security & Compliance – Protect against fraud, enforce our Terms of Use, and comply with legal obligations.

We do not sell your personal information to third parties.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • 🔹 Service Providers – Third parties who assist with hosting, analytics, customer support, or security.
  • 🔹 Business Partners – Only with your consent, we will share your information with the business partners of your choice to facilitate the financial services that Tufa and your other financial service provider are handling.
  • 🔹 Legal & Compliance Authorities – When required by law or necessary to protect our legal rights.

If we engage in a business merger or acquisition, your data may be transferred to the new entity.

4. Your Rights & Choices

  • 🔹 Access & Correction – Request a copy of your personal data or ask us to correct inaccurate information.
  • 🔹 Deletion (Right to Be Forgotten) – Request the deletion of your data, subject to legal limitations.
  • 🔹 Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
  • 🔹 Restrict Processing – In some cases, you may request that we limit how we use your data.

To exercise any of these rights, email us at support@tufahomes.com.

5. Mobile Messaging

  • 🔹 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • 🔹 All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • 🔹 End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no online service is 100% secure, and we cannot guarantee absolute security.

If you believe your data has been compromised, please contact us immediately.

7. Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links & Services

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before engaging with their services.

9. Cookies & Tracking Technologies

  • 🍪 Analyze site traffic & improve user experience
  • 🍪 Recognize your preferences when you return
  • 🍪 Deliver relevant ads & promotions

You can manage cookie settings in your browser. Disabling cookies may affect your experience on our site.

10. Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

Tufa may update this Privacy Policy periodically. If we make significant changes, we will notify users by posting an updated version on our website.

Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, please reach out to us:

  • 📧 Email: support@tufahomes.com
  • 📍 Mailing Address: 48 Summit Ave #3, Brookline, MA 02446